5 Pillars of a Successful Golf Professional

5 Pillars of a Successful Golf Professional

August 13, 2019, 7:30 AM - 8:30 AM

Venetian - Marcello 4405
Examine every successful PGA Professional and you will find that they all have winning traits that make them outstanding on the job. In this session, PGA Life Member Cary Cavitt will explain the five major pillars of those who are exceptional in their profession. We will briefly touch on the following five skills that set the best PGA Professionals apart: #1 Leadership Skills #2 Customer Service Skills #3 Golf / Teaching Skills #4 Organizational Skills #5 People Skills Improve on these five pillars and watch as your career goes from average to exceptional. If you are looking for the road to success as a PGA Professional, then you will not want to miss this session. "I just wanted to take a moment to thank you for a great seminar last week at the PGA Show. I've taken many courses on customer service and truly found your content and information to be outstanding. I look forward to reading your book and implementing many of the ideas that I learned with my staff." - PGA Audience Participant "I really enjoyed your class at the PGA Show, 'It's the attitude behind the service that matters the most.' I thought it was brilliant and would like to incorporate your points in Golf Miami-Dade's Core Values and customer service training seminars. Also, I wanted to thank you for your service, your passion for the game of golf, and your desire to make the game of golf better to all." - Tommy C. / PGA Director of Golf - Crandon Golf at Key Biscayne ​"Thank you so much for assisting us with getting the concept of being a customer service superstar out to all our employees! I heard many positive comments about both of the training sessions and it was such a treat to do something different than our traditional orientation." - Forest Highlands Golf Club - Flagstaff, AZ "Just a big THANK YOU for the helpful presentations you did at the PGA Show. I attended 2 of your presentations and was so fired up to return home and create an action plan to use the things you taught us. Thanks so much! - Jeff J. / Director of Golf - Mountain Brook Club "Thank you very much for your wonderful seminars at the PGA Merchandise Show this last week. I have been a big fan of yours for several years, so it was great to see you in-person. My staff receives a copy of "The Enjoyable Golf Club Experience" on the first day of their employment. Your book helps me set the stage for customer service expectations." - Bill M. / PGA Head Professional - Eugene CC "Thank you for an outstanding presentation with Creating a Excellent Club Atmosphere. Every peer, member, and friend has asked me about the best thing I saw or experienced at the 2018 PGA Show and without a doubt it was your presentation." - Marvin G. / PGA Professional - Forest Hills CC


  • Cary Cavitt, PGA Life Member



    Cary Cavitt Corporation

    PGA Life Member Cary has began working at golf golf clubs in 1975 as a young teenager. During these years he has observed and learned what truly...

Type of Session

  1. Type of Session
    Education Sessions


  1. Track
    Golf Operations

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