Growing Amenities and Membership

Growing Amenities and Membership

August 13, 2019, 11:15 AM - 12:15 PM

Venetian - Marcello 4405
Presented by PGA Life Member Cary Cavitt, you will learn how to promote and attract new golfers to your facility with improved and professional amenities. With over 35 years experience and the author of the book "The Enjoyable Golf Club Experience", Cary will show you that building better customer service and programs is the major key for increased memberships at your respective facility. If you want to be successful and bring more people to your golf club, then the first step is to understand the importance of great service, and then improve on the services that you are presently offering. Improve your club's reputation by building better programs and services this upcoming season, and it is a guarantee that your facility will attract new members. We'll focus on building better amenities in various areas including: - Building better customer service - Building a better golf staff - Building better teaching programs - Building better junior programs - Building better practice facilities - Building better tournament programs - Building a better family oriented facility - Providing unique events "Thank you very much for your wonderful seminars at the PGA Merchandise Show this last week. I have been a big fan of yours for several years, so it was great to see you in-person. My staff receives a copy of "The Enjoyable Golf Club Experience" on the first day of their employment. Your book helps me set the stage for customer service expectations." - Bill M. / PGA Head Professional - Eugene CC "I really enjoyed your class at the PGA Show, 'It's the attitude behind the service that matters the most.' I thought it was brilliant and would like to incorporate your points in Golf Miami-Dade's Core Values and customer service training seminars. Also, I wanted to thank you for your service, your passion for the game of golf, and your desire to make the game of golf better to all." - Tommy C. / PGA Director of Golf - Crandon Golf at Key Biscayne ​"Thank you so much for assisting us with getting the concept of being a customer service superstar out to all our employees! I heard many positive comments about both of the training sessions and it was such a treat to do something different than our traditional orientation." - Forest Highlands Golf Club - Flagstaff, AZ "I just wanted to take a moment to thank you for a great seminar last week at the PGA Show. I've taken many courses on customer service and truly found your content and information to be outstanding. I look forward to reading your book and implementing many of the ideas that I learned with my staff." - PGA Audience Participant "Thank you for an outstanding presentation with Creating a Excellent Club Atmosphere. Every peer, member, and friend has asked me about the best thing I saw or experienced at the 2018 PGA Show and without a doubt it was your presentation." - Marvin G. / PGA Professional - Forest Hills CC "Just a big THANK YOU for the helpful presentations you did at the PGA Show. I attended 2 of your presentations and was so fired up to return home and create an action plan to use the things you taught us. Thanks so much! - Jeff J. / Director of Golf - Mountain Brook Club


  • Cary Cavitt, PGA Life Member



    Cary Cavitt Corporation

    PGA Life Member Cary has began working at golf golf clubs in 1975 as a young teenager. During these years he has observed and learned what truly...

Type of Session

  1. Type of Session
    Education Sessions


  1. Track
    Golf Operations

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